Our homes are purpose built so residents feel comfortable, safe and happy each day — spacious, easy to find your way around, with ensuites, kitchens and lounges close to bedrooms and gardens you can walk straight out into.
Residential aged care is for people who can no longer live independently at home. Moving in is a big adjustment — for you and for the people who love you — so our team is there to answer questions and make the transition as gentle as it can be.
Every resident has their own care, activity and dietary plan, with on-site nursing around the clock and access to specialised health professionals: physiotherapists, occupational therapists, medical staff, dementia consultants and podiatrists. Essential furniture is provided, and you're encouraged to bring the things that make a room yours — a quilt, photos, the treasures.
Care, dining and lifestyle follow individual preference — not a roster.
24/7 personal care, clinical services and wellness support from a team that knows you. Metropolitan homes have a registered nurse on site 24 hours a day; regional homes have registered and enrolled nurses available around the clock.
Regular clinical assessments by qualified nurses, plus on-site physiotherapy, podiatry, occupational therapy, speech therapy, dietetics and psychology. Specialist-trained staff support residents living with dementia.
Something on every day — tailored exercise, live concerts, craft groups, armchair travel, bingo, art and pet therapy. Companionship is the point of all of it.
Our pastoral carers are trained to listen perceptively and share life sensitively. Someone makes contact soon after you move in, and visits one-to-one as often as you'd like — with your family too.
Our chefs prepare home-cooked meals on site, with real choice on offer. Menus change for summer and winter, are reviewed by a dietician against the Australian Dietary Guidelines, and are shaped by resident food focus groups.
Book a tour at the home you're interested in — allow about an hour. Managers walk you through care, social life and the practical next steps.
A Centrelink assessment of your income and assets decides what you contribute towards accommodation and services. After the means test you receive a Fee Advice letter setting out exactly which of these apply to you.
Everyone pays this. It covers day-to-day living — meals, power and laundry.
Some people contribute towards the cost of their care, set by the Centrelink income and assets assessment.
Depending on your means assessment, you may contribute towards — or fully cover — the cost of your room.
Only where a home offers services beyond the minimum care and service requirements, packaged and priced separately.
Room options and prices vary by home, room size and inclusions. Each home publishes a key feature statement with its room options and costs. We recommend independent financial advice before signing an accommodation agreement.
You don't have to pay a deposit upfront, and the choice of how you pay is yours. Whichever you pick, the room price is agreed with you in writing first.
A refundable accommodation amount, paid once and repaid later. There are two kinds, depending on your means assessment: a refundable accommodation contribution (RAC) where the government helps with the cost, or a refundable accommodation deposit (RAD) where you pay the full amount yourself.
A daily accommodation charge instead of a lump sum — a daily accommodation contribution (DAC) where the government helps, or a daily accommodation payment (DAP) where you pay in full. A DAP is worked out by applying the maximum permissible interest rate to your agreed room price and dividing by 365.
Split the two however suits you. On a $500,000 agreed room price you might pay $100,000 as a part lump sum and a reduced daily payment on the remainder: (agreed room price − lump sum paid) × the maximum permissible interest rate, divided by 365.
Your finances don't affect whether you're eligible for a government-subsidised home — only what you pay. Eligibility is based on need, assessed by an Aged Care Assessment Team.
Write down what a difficult day looks like, list your medications and current supports, and have someone who knows you sit in. Assessors can only fund what they hear about.
Bring a family member, and come at a mealtime if you can — the food and the feel of a dining room tell you more than a brochure.
Talk to a real person
NEEDS INPUTGet in touch if you'd like to talk about our homes, fees, or arrange a tour.